Privacy Policy — Souq Makkah Bot
Effective Date: October 30, 2025
Souq Makkah Bot (“we”, “our”, “us”) operates as a messaging assistant to help users communicate with the Souq Makkah Facebook Page.
We respect your privacy and are committed to protecting the information you share with us.
1. Information We Collect
When you interact with our Messenger bot, we may collect:
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Basic profile information (name, public profile picture, and messages you send to the Page).
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Technical data such as timestamps and message IDs (for system use only).
2. How We Use the Information
We use your information to:
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Respond to your messages automatically.
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Provide product information and support.
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Improve our service experience.
3. Data Sharing
We do not share or sell your data to any third parties.
All messages and information remain within Facebook’s systems and are protected under Meta’s data policies.
4. Data Retention
We retain chat data only as long as needed to operate the bot and improve responses.
5. Your Rights
You may contact us anytime to request data removal or more information about how we use your data.
6. Contact
If you have any questions, contact us at:
📧 info@makkahsouq.com
🌐 https://makkahsouq.com